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Privacy Policy

How OmniGen2 protects your privacy and handles your data

Last Updated: December 19, 2024 GDPR Compliant

Table of Contents

  • 1. Overview
  • 2. Information We Collect
  • 3. AI-Generated Content
  • 4. How We Use Your Data
  • 5. Data Sharing and Disclosure
  • 6. Data Security
  • 7. Cookies and Tracking
  • 8. Your Rights
  • 9. International Data Transfers
  • 10. Children's Privacy
  • 11. Policy Updates
  • 12. Contact Information

1. Overview

Our Commitment

OmniGen2 is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our multimodal AI platform and related services.

Scope of Policy

This policy applies to all users of the OmniGen2 platform, including our website, API services, mobile applications, and any other digital services we provide. It covers both personal data and AI-generated content handling.

Legal Basis

We process your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.

2. Information We Collect

Account Information

  • Email address and username
  • Profile information you provide
  • Authentication credentials
  • Subscription and billing details
  • Communication preferences

Usage Data

  • API requests and responses
  • Platform interaction logs
  • Feature usage statistics
  • Performance metrics
  • Error reports and diagnostics

Technical Information

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Network connection details
  • Cookies and tracking data

Content Data

  • Text prompts and instructions
  • Uploaded images and media files
  • Generated content and outputs
  • Project files and configurations
  • Feedback and annotations

3. AI-Generated Content

Content Processing

When you use OmniGen2's AI capabilities, we process your input data (text prompts, images, instructions) to generate multimodal content. This processing occurs on our secure servers and may involve temporary storage for optimization purposes.

Content Ownership

You retain ownership of the content you input into our platform. Generated outputs are subject to our Terms of Service. We may use anonymized and aggregated data to improve our AI models and services.

Content Storage

Generated content may be temporarily cached for performance optimization. Long-term storage occurs only with your explicit consent or as required for service provision. You can request deletion of your content at any time.

Model Training

We may use anonymized, aggregated data from user interactions to improve our AI models. Personal identifiers are removed, and individual content cannot be reconstructed from this training data.

4. How We Use Your Data

Service Provision

  • Processing AI generation requests
  • Maintaining user accounts and profiles
  • Providing customer support
  • Processing payments and billing
  • Delivering platform updates and features

Platform Improvement

  • Analyzing usage patterns and trends
  • Optimizing AI model performance
  • Developing new features and capabilities
  • Conducting research and development
  • Ensuring platform security and stability

Communication

  • Sending service-related notifications
  • Providing technical support responses
  • Sharing platform updates and announcements
  • Marketing communications (with consent)
  • Security alerts and important notices

Legal Compliance

  • Meeting regulatory requirements
  • Preventing fraud and abuse
  • Protecting intellectual property rights
  • Responding to legal requests
  • Ensuring platform safety and security

5. Data Sharing and Disclosure

Service Providers

We may share data with trusted third-party service providers who assist in platform operations, including cloud hosting, payment processing, analytics, and customer support. These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.

Consent-Based Sharing

We may share your information with your explicit consent for specific purposes, such as research collaborations, beta testing programs, or integration with third-party services you choose to connect.

6. Data Security

Technical Safeguards

  • End-to-end encryption for data transmission
  • Advanced encryption for data at rest
  • Multi-factor authentication systems
  • Regular security audits and penetration testing
  • Secure cloud infrastructure with redundancy

Access Controls

  • Role-based access management
  • Principle of least privilege
  • Regular access reviews and updates
  • Secure authentication protocols
  • Activity monitoring and logging

Incident Response

  • 24/7 security monitoring
  • Automated threat detection systems
  • Incident response procedures
  • Data breach notification protocols
  • Regular backup and recovery testing

Compliance Standards

  • SOC 2 Type II compliance
  • ISO 27001 security standards
  • GDPR technical requirements
  • Industry best practices
  • Regular compliance assessments

7. Cookies and Tracking

Essential Cookies

We use essential cookies to provide core platform functionality, maintain user sessions, and ensure security. These cookies are necessary for the platform to function properly and cannot be disabled.

Analytics Cookies

With your consent, we use analytics cookies to understand how users interact with our platform, identify popular features, and improve user experience. This data is aggregated and anonymized.

Preference Cookies

These cookies remember your preferences and settings, such as language selection, theme choices, and customization options, to provide a personalized experience across sessions.

Cookie Management

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect platform functionality and user experience.

8. Your Rights

Access and Portability

  • Request access to your personal data
  • Download your data in portable format
  • Receive information about data processing
  • Access your AI-generated content history
  • Review your account activity logs

Correction and Updates

  • Update your profile information
  • Correct inaccurate personal data
  • Modify communication preferences
  • Update billing and payment details
  • Change privacy settings

Deletion and Erasure

  • Request deletion of personal data
  • Remove AI-generated content
  • Close your account permanently
  • Withdraw consent for data processing
  • Request anonymization of data

Control and Restriction

  • Object to certain data processing
  • Restrict processing activities
  • Opt-out of marketing communications
  • Limit data collection and tracking
  • File complaints with supervisory authorities

9. International Data Transfers

Transfer Mechanisms

When transferring personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, and binding corporate rules to ensure your data remains protected.

Data Localization

We maintain data processing facilities in multiple regions to ensure optimal performance and compliance with local data residency requirements. Data location preferences can be specified for enterprise customers.

Cross-Border Compliance

Our international data transfers comply with applicable laws including GDPR Article 44-49, CCPA requirements, and other regional privacy regulations. We regularly review and update our transfer mechanisms.

Regional Protections

Regardless of where your data is processed, it receives the same level of protection outlined in this privacy policy. Regional variations in data handling are clearly communicated and comply with local requirements.

10. Children's Privacy

Age Restrictions

OmniGen2 is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children below these age thresholds without verifiable parental consent.

Parental Controls

Parents and guardians can request access to, modification of, or deletion of their child's personal information. We provide tools and processes for parents to manage their child's account and privacy settings.

Educational Use

For educational institutions using OmniGen2 with students, we comply with applicable educational privacy laws such as FERPA and COPPA. Special protections and consent mechanisms are implemented for educational contexts.

Content Safety

We implement additional content filtering and safety measures when users identify themselves as minors or when accounts are managed by educational institutions to ensure appropriate content generation.

11. Policy Updates

Notification Process

We will notify you of material changes to this privacy policy through email, platform notifications, or prominent website notices at least 30 days before the changes take effect, giving you time to review and understand the updates.

Version Control

We maintain a version history of our privacy policy with clear timestamps and change summaries. Previous versions remain accessible for reference, and significant changes are highlighted for transparency.

Continued Use

Your continued use of OmniGen2 after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue use and request data deletion before the effective date.

Regulatory Updates

We regularly review and update our privacy practices to align with evolving privacy laws, industry standards, and best practices. Updates ensure continued compliance and enhanced user protection.

12. Contact Information

Privacy Officer

Email: [email protected]
Response Time: Within 30 days
Languages: English, German, French, Spanish, Japanese, Korean

Data Protection

Email: [email protected]
Subject Line: [Data Protection Request]
Encryption: PGP key available upon request

EU Representative

Address: OmniGen2 EU Privacy Office
Location: Dublin, Ireland
Email: [email protected]

Supervisory Authority

You have the right to lodge complaints with your local data protection authority. We will cooperate fully with investigations and work to resolve any privacy concerns promptly and transparently.

1. Overview

Our Commitment

OmniGen2 is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our multimodal AI platform and related services.

Scope of Policy

This policy applies to all users of the OmniGen2 platform, including our website, API services, mobile applications, and any other digital services we provide. It covers both personal data and AI-generated content handling.

Legal Basis

We process your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.

2. Information We Collect

Account Information

  • Email address and username
  • Profile information you provide
  • Authentication credentials
  • Subscription and billing details
  • Communication preferences

Usage Data

  • API requests and responses
  • Platform interaction logs
  • Feature usage statistics
  • Performance metrics
  • Error reports and diagnostics

Technical Information

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Network connection details
  • Cookies and tracking data

Content Data

  • Text prompts and instructions
  • Uploaded images and media files
  • Generated content and outputs
  • Project files and configurations
  • Feedback and annotations

3. AI-Generated Content

Content Processing

When you use OmniGen2's AI capabilities, we process your input data (text prompts, images, instructions) to generate multimodal content. This processing occurs on our secure servers and may involve temporary storage for optimization purposes.

Content Ownership

You retain ownership of the content you input into our platform. Generated outputs are subject to our Terms of Service. We may use anonymized and aggregated data to improve our AI models and services.

Content Storage

Generated content may be temporarily cached for performance optimization. Long-term storage occurs only with your explicit consent or as required for service provision. You can request deletion of your content at any time.

Model Training

We may use anonymized, aggregated data from user interactions to improve our AI models. Personal identifiers are removed, and individual content cannot be reconstructed from this training data.

4. How We Use Your Data

Service Provision

  • Processing AI generation requests
  • Maintaining user accounts and profiles
  • Providing customer support
  • Processing payments and billing
  • Delivering platform updates and features

Platform Improvement

  • Analyzing usage patterns and trends
  • Optimizing AI model performance
  • Developing new features and capabilities
  • Conducting research and development
  • Ensuring platform security and stability

Communication

  • Sending service-related notifications
  • Providing technical support responses
  • Sharing platform updates and announcements
  • Marketing communications (with consent)
  • Security alerts and important notices

Legal Compliance

  • Meeting regulatory requirements
  • Preventing fraud and abuse
  • Protecting intellectual property rights
  • Responding to legal requests
  • Ensuring platform safety and security

5. Data Sharing and Disclosure

Service Providers

We may share data with trusted third-party service providers who assist in platform operations, including cloud hosting, payment processing, analytics, and customer support. These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.

Consent-Based Sharing

We may share your information with your explicit consent for specific purposes, such as research collaborations, beta testing programs, or integration with third-party services you choose to connect.

6. Data Security

Technical Safeguards

  • End-to-end encryption for data transmission
  • Advanced encryption for data at rest
  • Multi-factor authentication systems
  • Regular security audits and penetration testing
  • Secure cloud infrastructure with redundancy

Access Controls

  • Role-based access management
  • Principle of least privilege
  • Regular access reviews and updates
  • Secure authentication protocols
  • Activity monitoring and logging

Incident Response

  • 24/7 security monitoring
  • Automated threat detection systems
  • Incident response procedures
  • Data breach notification protocols
  • Regular backup and recovery testing

Compliance Standards

  • SOC 2 Type II compliance
  • ISO 27001 security standards
  • GDPR technical requirements
  • Industry best practices
  • Regular compliance assessments

7. Cookies and Tracking

Essential Cookies

We use essential cookies to provide core platform functionality, maintain user sessions, and ensure security. These cookies are necessary for the platform to function properly and cannot be disabled.

Analytics Cookies

With your consent, we use analytics cookies to understand how users interact with our platform, identify popular features, and improve user experience. This data is aggregated and anonymized.

Preference Cookies

These cookies remember your preferences and settings, such as language selection, theme choices, and customization options, to provide a personalized experience across sessions.

Cookie Management

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect platform functionality and user experience.

8. Your Rights

Access and Portability

  • Request access to your personal data
  • Download your data in portable format
  • Receive information about data processing
  • Access your AI-generated content history
  • Review your account activity logs

Correction and Updates

  • Update your profile information
  • Correct inaccurate personal data
  • Modify communication preferences
  • Update billing and payment details
  • Change privacy settings

Deletion and Erasure

  • Request deletion of personal data
  • Remove AI-generated content
  • Close your account permanently
  • Withdraw consent for data processing
  • Request anonymization of data

Control and Restriction

  • Object to certain data processing
  • Restrict processing activities
  • Opt-out of marketing communications
  • Limit data collection and tracking
  • File complaints with supervisory authorities

9. International Data Transfers

Transfer Mechanisms

When transferring personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, and binding corporate rules to ensure your data remains protected.

Data Localization

We maintain data processing facilities in multiple regions to ensure optimal performance and compliance with local data residency requirements. Data location preferences can be specified for enterprise customers.

Cross-Border Compliance

Our international data transfers comply with applicable laws including GDPR Article 44-49, CCPA requirements, and other regional privacy regulations. We regularly review and update our transfer mechanisms.

Regional Protections

Regardless of where your data is processed, it receives the same level of protection outlined in this privacy policy. Regional variations in data handling are clearly communicated and comply with local requirements.

10. Children's Privacy

Age Restrictions

OmniGen2 is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children below these age thresholds without verifiable parental consent.

Parental Controls

Parents and guardians can request access to, modification of, or deletion of their child's personal information. We provide tools and processes for parents to manage their child's account and privacy settings.

Educational Use

For educational institutions using OmniGen2 with students, we comply with applicable educational privacy laws such as FERPA and COPPA. Special protections and consent mechanisms are implemented for educational contexts.

Content Safety

We implement additional content filtering and safety measures when users identify themselves as minors or when accounts are managed by educational institutions to ensure appropriate content generation.

11. Policy Updates

Notification Process

We will notify you of material changes to this privacy policy through email, platform notifications, or prominent website notices at least 30 days before the changes take effect, giving you time to review and understand the updates.

Version Control

We maintain a version history of our privacy policy with clear timestamps and change summaries. Previous versions remain accessible for reference, and significant changes are highlighted for transparency.

Continued Use

Your continued use of OmniGen2 after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue use and request data deletion before the effective date.

Regulatory Updates

We regularly review and update our privacy practices to align with evolving privacy laws, industry standards, and best practices. Updates ensure continued compliance and enhanced user protection.

12. Contact Information

Privacy Officer

Email: [email protected]
Response Time: Within 30 days
Languages: English, German, French, Spanish, Japanese, Korean

Data Protection

Email: [email protected]
Subject Line: [Data Protection Request]
Encryption: PGP key available upon request

EU Representative

Address: OmniGen2 EU Privacy Office
Location: Dublin, Ireland
Email: [email protected]

Supervisory Authority

You have the right to lodge complaints with your local data protection authority. We will cooperate fully with investigations and work to resolve any privacy concerns promptly and transparently.

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